Disclaimer

  1. Exclusive Global Visas purely acts as a visa courier service to and from Embassies/Consulates and High Commissions of those countries represented in South Africa. Requirements and information given are of an advisory nature only and Exclusive Global Visas will not be held liable for incorrect information.
  2. Any advice provided to the Customer, or any information provided to the Customer by the Supplier in an advisory capacity, which is not a requirement of a third party in relation to the completion and processing of any Service Document, is at the Customer’s own risk and the Customer is required to verify all such advice with any relevant third party, as necessary.
  3. Exclusive Global Visas, including all its employees will not be held responsible or liable for any costs or damage incurred due to the delay, non-issuance, rejection or denial of any visa application whatsoever.
    Charges incurred due to cancellation, amendment or transportation costs of visa services rendered will be for the applicant or company representatives account.
  4. Exclusive Global Visas will not be held liable for any costs related to the replacement, date change or any other factor regarding airline tickets, this includes deportation and denials, and neither will they be responsible for no-show costs incurred for hotel reservations, car hire, transfers or any other related costs.
  5. Exclusive Global Visas are not obliged to obtain visas or any documentation related thereto on behalf of the applicant or any company representative.
  6. Exclusive Global Visas does not guarantee the issuance of any visa, the decision to grant a visa lies solely with the Embassy or High Commission concerned.
  7. All visa and courier fees are the responsibility of the applicant or company representative irrespective of the outcome of the visa application. In certain cases, Exclusive Global Visas reserved the right to charge an additional courier fee for emergency visas/late visa application or for any additional services rendered with regard to the visa application. Exclusive Global Visas reserve the right to provide your product and/or service at an alternative date, time & place.
  8. Exclusive Global Visas will not be liable for the actions of third parties which result in loss or damage to the Customer, in particular Courier companies used in the process of obtaining/delivering travel documents. Exclusive Global Visas accepts no liability whatsoever for the criminal action of third parties.
  9. Visa & Courier fees are non-refundable, visa applications are paid in advance. Exclusive Global Visas reserved the right to withhold travel documentation until such time as full payment is received. Visa fees are subject to change without prior notice.

The services do not include

  • The processing and completion of any documentation whatsoever;
  • The review of any such documentation at any stage in order to verify the accuracy, correctness or completeness of such documentation, including documentation delivered to or collected from the Customer or any third party;
  • Obtaining of any other visas other than the visa requested by the applicant/representative
  • Supplying the Customer with the requirements of the relevant third party(ies) in relation to the completion and processing of the Services Documents, the Services do not include the provision of any advice in relation to any aspect of the completion or processing of any documentation listed above and/or any other documentation provided to the Supplier for submission to and collection
  • The provision of any advice in relation to the accuracy of the requirements for the successful completion and processing of any of the documentation listed above and/or any other documentation provided to the Supplier for submission to and collection from any third party.